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Dvijan
Dvijan LLC

Text Message Program

Dvijan operates a transactional (informational) text-message program for the businesses that use our platform — for their clients, and separately for their own staff (see section 9). This page explains exactly what we send, how you give consent, and how you can stop at any time.

Last updated: September 30, 2026Effective immediately upon posting

01 The program

Dvijan LLC (“Dvijan,” “we,” “us”) provides scheduling and booking software to fitness, wellness, and service businesses. If you opt in, we send SMS/MMS text messages that relate solely to your bookings and account with a business that uses Dvijan — specifically:

  • Booking and reservation confirmations
  • Booking cancellations
  • Schedule changes (time or location)
  • Class and appointment reminders
  • Waitlist spot offers when a place opens up

This is a transactional program only. We do not send marketing or promotional text messages, and we do not send text messages on behalf of advertisers or any third party.

02 How you opt in

Text messages are only ever sent to a mobile number that has affirmatively opted in and been verified. You opt in from inside your Dvijan account — in the web portal or the mobile app — in three steps:

  • Open Profile → Text Updates and enter your mobile number.
  • Actively check the consent box (it is unchecked by default — consent is never pre-selected).
  • Enter the one-time verification code we text to that number, which confirms the number is yours.
Screenshot of the Dvijan opt-in form: a mobile number field, an unchecked consent checkbox reading 'I agree to receive booking, reminder, and account text messages from Dvijan about my bookings and account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help,' followed by 'By opting in you agree to Dvijan's Privacy Policy and Terms,' and a Send Code button.
The actual SMS opt-in form shown to clients in the Dvijan web portal (Profile → Text Updates). The consent checkbox is unchecked by default; it names Dvijan as the sender and shows message frequency, rates, STOP/HELP, and links to the Privacy Policy and Terms.

Consent is given directly to Dvijan LLC — the brand that operates this platform and sends the messages. Consenting is not a condition of purchase and is not required to use the Services. By checking the box you also agree to our Privacy Policy and Terms of Service. No number receives any message until this checked-consent and verification step is completed. Your mobile number and opt-in are never shared with any third party or affiliate for any purpose.

03 Message frequency

Message frequency varies. How many messages you receive depends on your own booking activity — for example, how many classes or appointments you book, change, or join a waitlist for.

04 Cost

Message and data rates may apply. Dvijan does not charge for these messages, but your mobile carrier may. Contact your carrier for details about your plan.

05 Help

For help, reply HELP to any message from us, or email admin@dvijan.com.

06 Opting out

You can unsubscribe at any time by replying STOP to any message from us. After you reply STOP we send a single confirmation and will not send you further texts under this program. You can also manage your text-message preferences at any time in your Dvijan account under notification / messaging settings. Opting out of text messages does not affect your account, your bookings, or your ability to receive email or in-app notifications.

07 No sharing of opt-in data

Our commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

08 Privacy & Terms

Full details of how we handle your mobile number and consent record are in Section 4 of our Privacy Policy, and your use of the program is governed by our Terms of Service.

Entity
Dvijan LLC
Email
admin@dvijan.com
Web
www.dvijan.com

09 Staff notifications

Dvijan also sends transactional text messages to the staff of businesses that use Dvijan — instructors, practitioners, admins and managers — about their own work at that business. If a staff member opts in, the messages relate solely to:

  • A new booking in a class or appointment they teach
  • A booking cancelled in a class or appointment they teach
  • A class of theirs cancelled by the business
  • For admins and managers: a new booking, or a new client joining

These are transactional messages only. We never send marketing or promotional text messages to staff.

How staff opt in

Each staff member opts in themselves, from their own staff profile in the Dvijan staff portal. The business cannot opt a staff member in, and nobody can opt in on someone else’s behalf:

  • Open your own profile and find Text me about my classes; choose Turn on texts and enter your mobile number.
  • Actively check the consent box (it is unchecked by default): “I agree to receive text messages from Dvijan about bookings and cancellations in the classes and appointments I teach. Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help.”
  • Enter the one-time verification code we text to that number, which confirms the number is yours.
Screenshot of the Dvijan staff opt-in form 'Text me about my classes': a mobile number field, an unchecked consent checkbox reading 'I agree to receive text messages from Dvijan about bookings and cancellations in the classes and appointments I teach. Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help,' followed by 'By opting in you agree to Dvijan's Privacy Policy and Terms,' and a Send code button.
The actual staff opt-in form in the Dvijan staff portal (your own profile → Text me about my classes). The consent checkbox is unchecked by default; it names Dvijan as the sender and shows message frequency, rates, STOP/HELP, and links to the Privacy Policy and Terms.

Consent is given directly to Dvijan LLC. Opting in is optional: it is not a condition of employment and not required to use the Services. Staff can turn texts off at any time on their own profile (Stop texts) or by replying STOP; reply HELP or email admin@dvijan.com for help. Message frequency varies with the business’s booking activity, and message and data rates may apply. Staff mobile numbers and opt-ins are never shared with any third party or affiliate for any purpose, as described in section 7.

Example staff messages

  • “Real Massage and Pilates: Sarah Keller booked your Interm. Reformer/Tower Class, Tue Oct 6, 9:00 AM. Reply STOP to opt out.”
  • “Real Massage and Pilates: Fiona Doe cancelled Interm. Reformer/Tower Class, Wed Oct 7, 9:00 AM. Reply STOP to opt out.”
  • “Real Massage and Pilates: Your Interm. Reformer/Tower Class on Tue Oct 6, 9:00 AM has been cancelled by the studio. Reply STOP to opt out.”
  • “Real Massage and Pilates: New client - Jordan Lee just joined. Reply STOP to opt out.”